RETURN POLICY
Last updated December 04, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at ematias@truetechnologiespr.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Just the item and/or Proof of purchase, then mail your return to the following address:
Toner Max INC.
Attn: Returns
RMA #
ZONA LIBRE COMERCIO 61 EDF. ADMINISTRATIVO P1UN01, BO. PUEBLO VIEJO CARR. 165 K.M. 2.5 INT., GUAYNABO Puerto Rico 00965, United States
Aditional adress:
Puerto Rico, Puerto Rico 00965
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
787-444-9902
tonermaxpr@hotmail.com